Terms of Use

01. Introduction

Welcome to the FALCON website.

These Terms of Use govern your access to and use of this website, including product information, application content, inquiry forms, quotation requests, OEM / ODM information, and other business-related services made available through the website.

By accessing or using this website, you acknowledge and agree to these Terms of Use.

If you do not agree with these terms, you should discontinue use of the website.

02. Business-to-Business Purpose

This website is primarily intended for business-to-business communication.

FALCON provides information relating to electric vehicles, mobility products, OEM / ODM services, sourcing, customization, export support, and related commercial activities.

The website is intended for users such as:

• Distributors
• Importers
• Wholesalers
• Project buyers
• Fleet operators
• Dealers
• Commercial organizations
• Institutional buyers
• Other business customers

The website is not primarily designed as a consumer retail platform.

03. Product Information

We aim to provide useful and reasonably accurate information regarding our products and services.

However, product information displayed on this website, including:

• Images
• Dimensions
• Battery specifications
• Motor specifications
• Performance information
• Colors
• Materials
• Product configurations
• Accessories
• Packaging
• Technical specifications
• Available options

is provided for general reference and business discussion purposes.

Products may be updated, improved, customized, or changed over time.

Actual specifications may vary depending on:

• Market requirements
• Customer requirements
• OEM / ODM customization
• Production batches
• Supplier updates
• Technical improvements
• Regulatory requirements
• Final order configuration

Visitors should confirm important specifications directly with FALCON before making commercial decisions.

04. Quotations and Commercial Information

Prices, quotations, product specifications, delivery information, minimum order quantities, shipping terms, payment terms, and other commercial information displayed or discussed through the website are not automatically binding offers.

Final commercial terms may depend on factors such as:

• Product configuration
• Order quantity
• Customization requirements
• Destination country
• Shipping arrangements
• Packaging requirements
• Production schedule
• Payment terms
• Market requirements

A commercial transaction becomes subject to the terms contained in the applicable written quotation, Proforma Invoice, sales agreement, purchase order confirmation, or other mutually confirmed business document.

If website information differs from a subsequently confirmed written commercial document, the confirmed written document will take precedence for that transaction.

05. OEM / ODM and Customization

FALCON may provide OEM / ODM and customization services for suitable products and projects.

Customization may include areas such as:

• Branding
• Logos
• Colors
• Product configuration
• Accessories
• Packaging
• Documentation
• Technical specifications
• Market-specific requirements

The availability, feasibility, cost, production time, testing requirements, and minimum order quantities for customized products must be confirmed separately.

Submitting an OEM / ODM inquiry does not guarantee that a requested customization can be produced.

Final customization details must be confirmed in writing before production.

06. User Inquiries and Responsibilities

When you submit an inquiry, quotation request, or other business communication through this website, you agree to provide information that is reasonably accurate and relevant to the request.

You should not use the website to:

• Submit false or misleading information
• Impersonate another person or organization
• Attempt unauthorized access to website systems
• Distribute malware or harmful code
• Interfere with website operation
• Use automated tools in a manner that disrupts the website
• Engage in fraudulent, unlawful, or abusive activities
• Misuse website content for unauthorized commercial purposes

We reserve the right to restrict access or disregard communications that reasonably appear fraudulent, abusive, malicious, or unrelated to legitimate business activity.

07. Intellectual Property

Unless otherwise stated, the content available on this website may include:

• Text
• Product descriptions
• Images
• Graphics
• Logos
• Brand elements
• Page designs
• Product materials
• Videos
• Technical content
• Marketing materials

Such content may be owned by FALCON, its affiliates, suppliers, licensors, or other authorized content providers.

Website content may not be copied, reproduced, republished, modified, distributed, sold, or used for unauthorized commercial purposes without appropriate permission.

Normal viewing, downloading, or printing for legitimate product evaluation or purchasing discussions is permitted where reasonable.

08. Third-Party Links and Services

This website may contain links to third-party websites, platforms, messaging services, social media services, or external resources.

These may include services such as WhatsApp.

Third-party websites and services operate independently and are governed by their own terms, privacy policies, and operating practices.

FALCON does not control and is not responsible for the content, security, availability, accuracy, or practices of third-party services.

Access to third-party services is at the user's discretion.

09. Website Availability

We aim to keep the website reasonably available and functional.

However, we do not guarantee that the website will always be:

• Available without interruption
• Free from technical errors
• Free from temporary downtime
• Compatible with every browser or device
• Free from all security vulnerabilities

Website access may occasionally be interrupted due to:

• Maintenance
• Hosting issues
• Technical updates
• Network problems
• Security measures
• Third-party service interruptions
• Events outside our reasonable control

We may update, modify, suspend, or remove website content where reasonably necessary.

10. Disclaimer

Website content is provided primarily for general product information and business communication.

While we aim to keep information useful and reasonably accurate, we do not guarantee that every piece of website content will always be complete, current, error-free, or suitable for every market or intended application.

Users should independently confirm important commercial, technical, regulatory, shipping, and product requirements before placing an order or entering into a transaction.

Nothing on this website should be interpreted as professional legal, regulatory, financial, engineering, or certification advice.

11. Limitation of Liability

To the extent permitted by applicable law, FALCON will not be responsible for indirect, incidental, consequential, or special losses arising solely from the use of or inability to use this website.

This may include losses resulting from:

• Temporary website interruption
• Reliance on outdated website content
• Third-party links
• Technical errors
• Browser incompatibility
• Network failures

Nothing in these Terms of Use is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law.

Any liability arising from a specific commercial transaction, product purchase, delivery, warranty matter, or business agreement will be governed primarily by the applicable quotation, sales agreement, Proforma Invoice, purchase order, warranty terms, or other confirmed transaction documents.

12. Export and Market Requirements

Electric vehicles and related products may be subject to different technical, safety, certification, registration, import, customs, or regulatory requirements depending on the destination country or region.

Customers and business partners are responsible for confirming applicable local requirements unless otherwise agreed in writing.

FALCON may assist with product information and available documentation where appropriate, but the availability of specific certificates, standards, registrations, or approvals should always be confirmed before placing an order.

13. Changes to These Terms

We may revise these Terms of Use from time to time to reflect changes in:

• Our website
• Products
• Services
• Business practices
• Technology
• Legal or regulatory requirements

The updated Terms of Use will be published on this page.

The “Last Updated” date may also be revised when material changes are made.

Continued use of the website after an updated version is published will be subject to the revised Terms of Use.

14. Contact Us