Privacy Policy

01. Introduction

FALCON respects the privacy of visitors, customers, business partners, and prospective buyers who use this website.

This Privacy Policy explains how information may be collected, used, stored, and protected when you visit our website, submit an inquiry, request a quotation, contact us through email or WhatsApp, or communicate with us regarding our electric vehicles, OEM / ODM services, and related business activities.

By using this website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy.

02. Information We Collect

We may collect information that you voluntarily provide when contacting us or submitting a business inquiry.

This information may include:

• Full name
• Company or business name
• Email address
• Telephone or WhatsApp number
• Country or region
• Product interests
• Requested specifications or customization requirements
• Estimated order quantity
• Shipping destination
• Inquiry details
• Other information you choose to provide

Because this website is primarily intended for business-to-business communication, some information may relate to your company, organization, purchasing requirements, or commercial project.

We may also automatically collect limited technical information when you visit the website, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring pages
• Pages visited
• General website usage data

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

03. How We Use Your Information

We may use the information we collect for legitimate business and operational purposes, including:

• Responding to product inquiries
• Preparing quotations
• Understanding purchasing requirements
• Recommending suitable electric vehicle models
• Discussing OEM / ODM customization
• Communicating about specifications, production, shipping, or after-sales matters
• Improving our website and customer experience
• Maintaining website security
• Preventing fraud or misuse
• Complying with applicable legal or regulatory obligations

We may also use business contact information to follow up on an existing inquiry or business discussion.

We do not intend to use personal information for purposes unrelated to the business relationship without an appropriate basis.

04. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor behavior, improve website performance, and measure the effectiveness of our online content.

Cookies may store limited information on your browser or device.

Depending on the services used on the website, third-party analytics or advertising providers may also place cookies or collect limited usage information.

You may control or disable cookies through your browser settings. Certain website functions may not operate properly if some cookies are disabled.

Where required, the website may provide a cookie consent or preference management tool.

05. How We Share Information

We do not sell or rent personal information to third parties.

Information may be shared only when reasonably necessary for legitimate business operations, including with:

• Website hosting providers
• Email service providers
• Website analytics providers
• IT or technical service providers
• Logistics or shipping partners when necessary for a specific transaction
• Business partners involved in fulfilling a customer request
• Professional advisers where appropriate

We may also disclose information if required by applicable law, regulation, legal process, government authority, or where reasonably necessary to protect our legal rights, systems, customers, or business operations.

Third-party service providers are expected to handle information only for the purposes for which it is provided.

06. International Data Transfers

FALCON serves customers and business partners in international markets.

As a result, information submitted through this website may be processed, stored, or accessed in countries or regions other than the country in which you are located.

Different jurisdictions may have different data protection requirements.

Where reasonably applicable, we take appropriate steps to protect information handled in connection with our international business activities.

07. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.

Visitors should avoid submitting unnecessary sensitive personal information through website inquiry forms, email, or messaging services.

08. Data Retention

We retain information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to inquiries
• Maintaining business records
• Managing customer relationships
• Completing transactions
• Meeting legal, accounting, tax, or regulatory requirements

Retention periods may vary depending on the nature of the information and the business relationship.

09. Your Rights

Depending on your country or region, applicable privacy laws may provide certain rights concerning your personal information.

These rights may include the ability to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request information about how your data is used

These rights may be subject to applicable legal requirements, exceptions, and legitimate business record-keeping obligations.

To make a privacy-related request, please contact us using the information provided at the end of this page.

10. Third-Party Links and Services

Our website may contain links to third-party websites, communication platforms, social media services, or other external services, including WhatsApp.

Third-party websites and services operate independently from FALCON and may have their own privacy policies and terms.

We are not responsible for the privacy practices, content, security, or availability of third-party websites.

We encourage visitors to review the privacy policies of third-party services before providing personal information.

11. Children's Privacy

This website is intended for business and commercial purposes and is not directed toward children.

We do not knowingly seek to collect personal information from children through this website.

If we become aware that information from a child has been submitted inappropriately, we may take reasonable steps to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our website
• Business practices
• Technology
• Services
• Legal or regulatory requirements

When changes are made, the updated version will be published on this page and the “Last Updated” date may be revised.

We encourage visitors to review this page periodically.

13. Contact Us